How can I submit my artwork after placed an order?

Yes, you can make sure upload the artwork in 24hours from order placed otherwise delivery date will change.

  • Go to order history page
  • Select the job which you need to add a design file
  • Click on *view messages* link
  • Add design file or add Google drive/Dropbox link on the message box
  • Click submit, our design team will respond you in 6 business hours
What Is Bleed and Why Is It Required?

When graphics continue to the edge of a sheet of paper bleed is required. This is because a commercial printing press cannot print to the edge of a sheet of paper. Instead multiple products are printed on much larger sheets of paper and then cut down to size.

It is impossible to cut exactly to the edge of your design a little over print on each side is required. This overprint is called “bleed”. Any document that is being professionally printed will require a bleed area and a safe zone providing the print runs to the edge of the document.

Will the colours be the same on my screen and on my printed materials?

Most people are surprised at how well their print job matches what they see. But because of wide differences in monitor calibration and the different technologies used, some printed colors may not exactly match the colors on your specific monitor. Please see our RGB - CMYK Information page for important instructions on getting the results you want.

Will you check the spelling in my artwork?

Simply said, no. All spelling should always be checked prior to submitting your artwork to us, and a digital proof, or the lack of one cannot be blamed for problems in your artwork that should have been fixed before submitting your artwork to us. We expect that the artwork you upload to your order is the artwork you want to be printed.

Are there colours I should not use in my design?

We do our best to show your colours exactly how you want it, but there are a number of colours, where the risk of colour deviation/chromatic aberration is a lot higher than other colours. Especially in orange and purple-blue colours, there is a chance that the colour in the design does not exactly correspond to the colour of your printed material. These colours are hard to mix on a large printing press. In addition to this, a number of colours that look blue on your screen could print slightly purple if there is also Magenta used in the colour. We're happy to give you advice to make sure your printing looks exactly as you intend it to.

How do I check if my images/designs are high resolution?

Standard printing resolution is 300DPI. The best way to check if you artwork or images are good quality or high resolution, is to zoom in very close and view your image at around 200% zoom. If your artwork is very pixelated and blurry, then it will appear this way when printed too. Always use the original high quality artwork and images when printing your designs. That being said, don't assume that the resolution is sufficient if the settings are set to 300DPI. It may be the case that you have used images, logos or texts in your design that are originally from lower quality. To avoid this, we recommend you to use the original files and never use images or logos from the internet.

Couldn't upload my design file on Poznachka
  • Upload your design file on any cloud storage tool like Google drive, Dropbox and Wetransfer. Copy the link(make sure link should be accessed without login)
  • Go to order history page
  • Select the job which you need to add a design file
  • Click on View image link
  • Past the link which you copied from a storage site
What is the smallest font size for print?

We recommend a minimum font size of 6point font. Any font smaller than this will be extremely difficult to read once printed. Anything smaller than this will be printed at your own risk. 

CMYK Vs RGB Printing

Ever set up something on the computer and loved the colors then gone to print it and it looks horrible, dark and muddy?

This is because your screen is made up of many clusters of three little lights called LED's (which stands for Light Emitting Diodes for those that are curious)  in the colors of Red (R), Green (G), and Blue (B). Your eye tricks you in blending those three lights together to make a solid color and depending on how BRIGHTLY lit those lights are will vary the color produced.

What is Plain Black vs Rich Black?

In general you can break black down into two categories, either pure, solid colors (such as Pantone or single inks) or plain black, whereas the mix of colors is referred to as rich black.

It may be hard to tell the difference when preparing files on your monitor screen depending on your monitor type and monitor calibration since PC screens show richer colors in RGB. Therefore, it is wise to get a press proof when printing blocks of black.

Mixing a ton of colors on a paper will make a big mess and if you’re lucky enough not to smear the ink, you’ll need to wait for it to dry at least three times longer than you usually do.

If you have small, thin text on your piece, it is STRONGLY recommended that you do not use rich black build black on your piece. Although, using a rich black.

How Gradients look on prints?

Gradients can be represented in a files as a mathematical equation (Vector) or rendered by the application into a series of pixels (Raster). Whether created as rasters or vectors, gradients below 10% may not reproduce accurately. 

How can I guarantee color accuracy?

It is impossible to guarantee 100% color accuracy. However, you can maximize color quality by ensuring that all submitted files are in CMYK color mode and that the correct color calibration is set for the desired color match. When these four inks (collectively known as CMYK) are combined, they can produce millions of different colors. Changing the percentage (screen) of one ink can dramatically affect the colour. Black (K), the fourth process ink, is often used to darken the colours created by the other three process colours CMYK.

How to Place Text?

Text, logos and other critical content should always be inside the blue "safety" line. Because the cutting process isn't 100% precise, anything outside this guideline could be clipped off.

Which file formats do we accept?

FIle formats: PDF, TIFF, JPG


  • While you saving your pdf file, please make sure to use PDF/X-4 or PDF 1.6.
  • When saving TIFF file, please reduce layers to one layer.
How to design with borders?

The cutting process for printed materials has a mechanical tolerance of about 0.0625 or 1/16 of an inch. When using a border in your artwork, it is essential that your design use at least 0.25 or 1/4 of an inch of white space from your border to the cut line to maintain a symmetric appearance.